The Company collects and uses personal information for the purpose of processing online inquiries in accordance with the Personal Information Protection Act and other applicable laws and regulations.
1. Items Collected
Company Name, Department, Full Name, Email Address, Contact Number, Product Name, and Inquiry Details.
2. Purpose of Collection and Use
To respond to product inquiries and consultation requests.
To provide quotations and related information.
To verify inquiry details and conduct follow-up communication.
To manage service usage records and prevent misuse.
3. Retention and Use Period
Collected personal information will be retained for up to one (1) year after the completion of inquiry processing and will be securely destroyed thereafter.
However, if retention is required by applicable laws and regulations, the information may be retained for the legally prescribed period.
4. Right to Refuse Consent and Disadvantages of Refusal
Users have the right to refuse consent to the collection and use of their personal information. However, refusal to provide consent for required items may result in limitations on the submission of inquiries and response services.